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This page (revision-11) was last changed on 30-Jun-2025 21:27 by 14.155.104.16

This page was created on 19-Feb-2025 15:31 by 14.155.104.16

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我们是为售后的两类问题服务。
我们是为售后的[两类问题服务|http://www.mandelbrot.cn:8080/JSPWiki/Wiki.jsp?page=Main]。
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!!4、解决数据质量的问题的方法
1> 确立数据收集关键角色，对公司业务数据全盘掌握
2> 确立企业的数据字典，统一公司数据中的术语
3> 建立售后数据收集流程，这个要嵌入到售后的工单系统，并定义一个验收数据真实和准确的角色和检验环节\\
4> 建立研发的数据提交流程保证数据及时性，这个要嵌入到研发的工作流中\\
5> 建立研发定位产品故障的关键信息收集流程\\
!!5、数据治理路径规划
1> 确立数据收集员，在整个公司数据治理过程中，核心地位。\\
2> 确立企业数据字典
3> 确定一个产品作为样本数据收集对象
4> 确立工作流，售后工作流，以及研发文档提交流程
5> 评估效果，并迭代直到，售后同学满意解决上述[两类问题服务|http://www.mandelbrot.cn:8080/JSPWiki/Wiki.jsp?page=Main]。
6> 铺开所有产品
Version Date Modified Size Author Changes ... Change note
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