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[|http://www.mandelbrot.cn:8080/JSPWiki/attach/LeftMenuFooter/20260430-181648.png]
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一层、解决售后产品知识相关问题（需要专家知识）
一层、解决售后产品知识相关问题（需要专家知识） 进一步明确，解决下B端厂家现场，第一次调试时，需要提供该标品的配置方案的问题（需要收集每一次下B端客户的调试数据）
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二层、解决售后产品故障问题（需要专家能力）
二层、解决售后产品故障问题（需要专家能力）进一步明确，解决下C端终端用户，需要定位故障到最小模块的问题，（需要收集定位信息和手段）
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一广度、多语言支持（第一步中英文）
（根据流程确立[收集哪些数据|http://www.mandelbrot.cn:8080/JSPWiki/attach/202502work/%E5%94%AE%E5%90%8E%E5%A4%84%E7%90%86%E9%97%AE%E9%A2%98%E6%B5%81%E7%A8%8B.jpg]，
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根据客户系统集成信息，以及我们产品的构成信息，来定位故障）
一广度、多语言支持（第一步中英文,实际已经多种语言都支持，只是大模型幻觉造成偶尔回答中可能有中文）
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!!第一阶段，基于LLM+RAG的技术方案（耗时 三个月 此时间主要消耗在数据收集和处理上）=》具备专家知识
!!第一阶段，基于LLM+RAG的技术方案（耗时 三个月 此时间主要消耗在数据收集和处理上）=》具备激光行业的专家知识
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!!第二阶段，基于LLM+自成长小模型的技术方案（耗时九个月 在改造向量数据库和改造transformer上）=》初步具备专家能力
!!第二阶段，基于LLM+自成长小模型的技术方案（耗时九个月 在改造向量数据库和改造transformer上）=》初步具备激光行业的专家能力
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!!第三阶段，基于自成长大模型的技术方案=》全面具备激光行业的专家能力
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